We need your help. A technical error between the Texas Department of Public Safety (DPS) online driver's license system and the state's voter registration system kept some voter registration applications from reaching county election offices. DPS has acknowledged the error, and the state is now sending those records to the counties. With the registration deadline on Monday, Oct. 5th, we want to make sure no League member falls through the cracks.
DOES THIS APPLY TO YOU?
You may be affected if both of these are true:
- You renewed or updated your driver's license or ID card online through the DPS website (not in person at a DPS office), and
- During that online transaction, you chose to register to vote or update your voter registration.
You are likely not affected if you have voted or received a new voter registration certificate in the last six months, or if you haven't moved or changed your name in the past year.
IF YOU THINK YOU MAY BE AFFECTED
Step 1: Check your registration.Click here to confirm that your registration shows your current name and address. If everything looks correct, you're all set.
Step 2: If your registration is missing or out of date, contact two places:
- Your county elections office or voter registrar, to update your information. Please be kind. Staff are currently handling multiple system issues, heavy workloads, and long hours right now. Your patience is appreciated.
- The League by filling out this form. The form will ask for your county, the approximate date you used the DPS online system (if you know it), and what you found when you checked your registration.
GOOD TO KNOW
If you registered through the DPS online system before Oct. 5th but aren't on the voter rolls when you go to vote, you can still cast a provisional ballot. According to the Secretary of State's office, election officials will verify your DPS transaction and count your ballot if you were registered by Oct. 5th.
WHAT THE LEAGUE IS DOING
This problem isn't new. LWV Texas joined the legal fight that led to a 2021 settlement. That settlement requires the state to update your voter registration when you check one box while updating your license online. From 2020 through 2024, 6 million Texans registered this way.
Since September 2025, counties and voters have reported delays. Last month, the League and the Texas Civil Rights Project wrote to DPS and the Secretary of State and put them on notice of a potential breach of that settlement. Both agencies denied there was a problem. This week's admission confirms what voters and counties have been reporting for months.
We are calling on the state to take four steps:
- Disclose how many voters were affected.
- Notify each affected voter directly.
- Confirm that every application reaches counties before Oct. 5th.
- Fix the root cause so this doesn't happen again.
The League believes Texans should not have to worry that a government processing mistake could put their participation in jeopardy and is committed to helping voters navigate this issue, supporting our local election offices, and holding the state to its obligations.
The next week is critical. Between now and Oct. 5th, we'll be tracking the state's response, fielding voter questions, and pressing for answers. The League has been fighting for DPS online voter registration since well before the 2021 settlement, and we're not stopping now. If this work matters to you, please consider making a donation to LWV Texas. Your gift helps us respond quickly when voters need us most!
Thank you for taking a few minutes on this time-sensitive matter.
In League,
Tae Mi Lee, President
League of Women Voters of Texas